Sell Smarter with Gen AI for Sales Prospecting: All You Must Know in 2024

October 8, 2024

By now, I am sure you’ve probably heard about the power of generative AI in sales. It can help you achieve 5X more than traditional methods, and if you don't adopt it, you risk falling behind. 

For a clearer picture, let’s take a look at one of the recent instances where one of our co-founders, Nishit, went on a call with an AE about Sybill, and after the chat, Sybill generated a follow-up email, which, initially did not make any sense whatsoever. But then a little bulb lit and Nishit realized the email was not addressed to the AE, but to his manager! Sybill knew exactly whom to reach out to and included all the right details from our conversation. 

And this is just one of the amazing ways gen AI is revolutionizing sales and today, we’re diving into how it can transform your sales game too.

Gen AI and Sales: The Indispensable Duo

A few months ago, Microsoft released the most recent iteration of its Microsoft 365 Copilot for Sales, an AI assistant designed for sellers to maximize productivity, draft tailored customer emails, get insights about customers and prospects, generate recommendations and reminders, and close more deals. A few weeks later, Salesforce launched its Einstein GPT, followed by Hubspot’s Sales Hub

When it comes to using digital technologies, sales has lagged behind departments like finance, logistics, and marketing because of its unstructured, highly variable, and people-driven approach. But currently, it’s poised to become one of the leading adopters of generative AI. In fact, AI-powered systems are on the way to becoming every salesperson’s (and every sales manager’s) indispensable digital assistant. 

Salesforce’s Generative AI Snapshot Research, an ongoing study of over 4,000 professionals and general consumers across industries and countries, highlighted how sellers expect generative AI to transform their roles. According to the survey, 51% believed gen AI will help them generate sales reports, 48% see it helping with basic content creation, and 47% expect it to aid in analyzing market data. 

How Gen AI is transforming sales?

Gone are those days when salespeople and managers were swamped with dreadful spreadsheets, pouring hours over cold calling and prospecting.  Advances in generative AI are reshaping sales by making processes more efficient, personalized, and data-driven. 

According to McKinsey, companies using AI for sales can boost lead generation by 50% and reduce call times by up to 60%. Undoubtedly, Gen AI’s ability to automate repetitive tasks like email follow-ups, personalized messages, pipeline management, etc., allows salespeople to focus more on building relationships and less on administrative work. Today, sales reps no longer need to spend hours drafting personalized emails, creating detailed meeting summaries, or updating the CRM manually—thanks to Sybill–and focus on what they do best: close deals. It’s like having a digital assistant at your fingertips 24/7 without any complaints or demands. 

On the other hand, tools like GPT-4 can create human-like responses, making AI interaction seamless and saving time. AI can also generate personalized content that speaks directly to prospects’ needs, which 80% of customers now expect in their sales experience. This leads to more effective engagement and higher conversion rates.

With generative AI’s data-driven approach, sales teams can enhance their performance and stay ahead of the competition by leveraging insights and predictive analytics to identify trends and opportunities earlier in the sales cycle.

What Gen AI can do?

Today, adopting AI is no longer an option but a necessity. The right tool will give you success in every step of prospecting and help you close deals easily. However, with so many generative AI tools for sales out there, choosing the appropriate one can be overwhelming. 

Ideally, an AI tool should either help you make money or save time, simplifying your workflow rather than complicating it. I’ll guide you through the latest generative AI sales tools that can streamline your sales processes:

(Running short on time? Jump the list and check the 10 best-gen AI tools that do their jobs just so well, are fun to work with, and will take your sales success to the next level.)

  1. Humantic AI

Humantic AI uses buyer personality analysis to help sales teams personalize outreach. Its Personality AI Dashboard integrates with CRM tools like Salesforce, offering valuable insights into customer personalities and engagement styles.

Once you've gathered these insights for your ICP, you can tailor your outreach for better conversions. Pairing this with personalized videos can elevate your efforts, and tools like Vidyard make this easy.

  1. Vidyard

Vidyard is the go-to platform for sales teams that want to engage prospects through AI-powered video messaging. With Vidyard, you can create personalized video messages, host videos, and manage asynchronous communications, making it easier to connect with prospects.

While AI-generated videos can enhance your prospect's experience, writing the script can still be time-consuming. That’s where tools like ChatGPT come in, helping you quickly draft personalized, engaging video scripts without the hassle.

 

  1. ChatGPT

ChatGPT disrupted our perception of leveraging gen AI in sales with its ability to simulate conversations, generate personalized emails, and create sales scripts. Whether you’re practicing for a sales call or drafting the perfect email, ChatGPT brings unparalleled versatility to the table and can also help sales professionals in some unexpected ways.

If you're looking to explore more options, consider experimenting with tools like Perplexity, Claude, and Meta AI for your scripts. While GPT-based models are a groundbreaking achievement in generative AI, they only scratch the surface. It’s time to push these conversational AI tools and see how you can take them to the next level. 

  1. Exceed.ai

Exceed.ai's virtual sales assistant automates lead engagement, handling everything from qualification to follow-ups. This tool can respond to prospects, handle objections, and even schedule meetings on behalf of sales reps, freeing up their time for higher-value activities.

  1. Sybill

As a sales rep, keeping track of what happened during a call, the next steps and the status of a deal can be exhausting. On days like this (and on other days too), let Sybill take the lead as your highly reliable personal sales assistant. 

At the forefront of integrating generative AI into sales, Sybill joins your Zoom calls to analyze every detail. It identifies buyers' verbal and non-verbal cues, processes rich data, and generates actionable call summaries, follow-up emails, and CRM updates, even for custom fields. As a result, you can engage buyers more effectively, deepen relationships, and ultimately boost sales performance. 

While these are some of the top generative AI tools for sales, there are plenty of other options available too. Explore more tools and find out which ones best suit your needs here.

What Gen AI cannot do? (Limitations and Constraints)

Plausibly, generative AI can be vastly beneficial for enhancing sales prospecting. From personalizing your outreach process to helping you handle prospects, it is undeniably beneficial. While there are so many things it can do, it comes with certain limitations, especially when it comes to prospecting.

Firstly, generative AI faces limitations due to its dependence on data-driven algorithms. It can identify patterns but struggles to understand new, unfamiliar contexts outside its training. If the input data is inaccurate or incomplete, it can lead to irrelevant suggestions, misleading insights, or poorly personalized outreach. 

Secondly, generative AI cannot fully replicate human creativity, lacking the ability to generate original ideas or grasp abstract concepts like humor and irony, which require human intuition and insight. While automation saves time, it can result in impersonal interactions. Sales often thrive on building relationships, and too much reliance on AI could lead to missed human touchpoints.

Next in line are the obvious privacy-related concerns associated with gen AI tools for sales. AI tools that analyze conversations, emails, or customer interactions may raise privacy and ethical concerns, particularly if they handle sensitive customer data. While AI tools that analyze conversations, emails, or customer interactions can raise privacy and ethical issues, Sybill prioritizes data security and user privacy. This means your data is safe with us.

There are other potential risks related to functional, operational, and legal aspects of using gen AI for sales prospecting. With careful consideration and following the best practices, you can easily mitigate these risks. The key here is choosing the right AI tools suitable for your sales processes and analyzing the risks associated with them beforehand to avoid risks. 

Given the numerous benefits and potential limitations, what could be the future of implementing generative AI for sales prospecting? 

How does the Future of Gen AI for Sales Look?

In the next five years, Gartner predicts that 60% of sellers’ tasks will be done by generative AI, a big jump from less than 5% in 2023. Generative AI is definitely creating a world where sales teams aren’t bogged down by endless spreadsheets and manual outreach with smarter lead generation, hyper-personalized outreach, automated follow-ups, deeper insights, predictive analysis, seamless CRM integration, and the list is endless. Despite existing constraints, generative AI is here to evolve and offer a promising future for sales professionals. 

Hence, it is proved that those using gen AI for sales prospecting are way ahead of those who aren’t. This is your cue to start using it to elevate your sales game with promising tools like Sybill. The world is no longer as we knew it and traditional methods have taken the back seat. Work smarter, not harder, with Sybill. 

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Get started with Sybill

Accelerate your sales with your personal assistant

Get Started Free

By now, I am sure you’ve probably heard about the power of generative AI in sales. It can help you achieve 5X more than traditional methods, and if you don't adopt it, you risk falling behind. 

For a clearer picture, let’s take a look at one of the recent instances where one of our co-founders, Nishit, went on a call with an AE about Sybill, and after the chat, Sybill generated a follow-up email, which, initially did not make any sense whatsoever. But then a little bulb lit and Nishit realized the email was not addressed to the AE, but to his manager! Sybill knew exactly whom to reach out to and included all the right details from our conversation. 

And this is just one of the amazing ways gen AI is revolutionizing sales and today, we’re diving into how it can transform your sales game too.

Gen AI and Sales: The Indispensable Duo

A few months ago, Microsoft released the most recent iteration of its Microsoft 365 Copilot for Sales, an AI assistant designed for sellers to maximize productivity, draft tailored customer emails, get insights about customers and prospects, generate recommendations and reminders, and close more deals. A few weeks later, Salesforce launched its Einstein GPT, followed by Hubspot’s Sales Hub

When it comes to using digital technologies, sales has lagged behind departments like finance, logistics, and marketing because of its unstructured, highly variable, and people-driven approach. But currently, it’s poised to become one of the leading adopters of generative AI. In fact, AI-powered systems are on the way to becoming every salesperson’s (and every sales manager’s) indispensable digital assistant. 

Salesforce’s Generative AI Snapshot Research, an ongoing study of over 4,000 professionals and general consumers across industries and countries, highlighted how sellers expect generative AI to transform their roles. According to the survey, 51% believed gen AI will help them generate sales reports, 48% see it helping with basic content creation, and 47% expect it to aid in analyzing market data. 

How Gen AI is transforming sales?

Gone are those days when salespeople and managers were swamped with dreadful spreadsheets, pouring hours over cold calling and prospecting.  Advances in generative AI are reshaping sales by making processes more efficient, personalized, and data-driven. 

According to McKinsey, companies using AI for sales can boost lead generation by 50% and reduce call times by up to 60%. Undoubtedly, Gen AI’s ability to automate repetitive tasks like email follow-ups, personalized messages, pipeline management, etc., allows salespeople to focus more on building relationships and less on administrative work. Today, sales reps no longer need to spend hours drafting personalized emails, creating detailed meeting summaries, or updating the CRM manually—thanks to Sybill–and focus on what they do best: close deals. It’s like having a digital assistant at your fingertips 24/7 without any complaints or demands. 

On the other hand, tools like GPT-4 can create human-like responses, making AI interaction seamless and saving time. AI can also generate personalized content that speaks directly to prospects’ needs, which 80% of customers now expect in their sales experience. This leads to more effective engagement and higher conversion rates.

With generative AI’s data-driven approach, sales teams can enhance their performance and stay ahead of the competition by leveraging insights and predictive analytics to identify trends and opportunities earlier in the sales cycle.

What Gen AI can do?

Today, adopting AI is no longer an option but a necessity. The right tool will give you success in every step of prospecting and help you close deals easily. However, with so many generative AI tools for sales out there, choosing the appropriate one can be overwhelming. 

Ideally, an AI tool should either help you make money or save time, simplifying your workflow rather than complicating it. I’ll guide you through the latest generative AI sales tools that can streamline your sales processes:

(Running short on time? Jump the list and check the 10 best-gen AI tools that do their jobs just so well, are fun to work with, and will take your sales success to the next level.)

  1. Humantic AI

Humantic AI uses buyer personality analysis to help sales teams personalize outreach. Its Personality AI Dashboard integrates with CRM tools like Salesforce, offering valuable insights into customer personalities and engagement styles.

Once you've gathered these insights for your ICP, you can tailor your outreach for better conversions. Pairing this with personalized videos can elevate your efforts, and tools like Vidyard make this easy.

  1. Vidyard

Vidyard is the go-to platform for sales teams that want to engage prospects through AI-powered video messaging. With Vidyard, you can create personalized video messages, host videos, and manage asynchronous communications, making it easier to connect with prospects.

While AI-generated videos can enhance your prospect's experience, writing the script can still be time-consuming. That’s where tools like ChatGPT come in, helping you quickly draft personalized, engaging video scripts without the hassle.

 

  1. ChatGPT

ChatGPT disrupted our perception of leveraging gen AI in sales with its ability to simulate conversations, generate personalized emails, and create sales scripts. Whether you’re practicing for a sales call or drafting the perfect email, ChatGPT brings unparalleled versatility to the table and can also help sales professionals in some unexpected ways.

If you're looking to explore more options, consider experimenting with tools like Perplexity, Claude, and Meta AI for your scripts. While GPT-based models are a groundbreaking achievement in generative AI, they only scratch the surface. It’s time to push these conversational AI tools and see how you can take them to the next level. 

  1. Exceed.ai

Exceed.ai's virtual sales assistant automates lead engagement, handling everything from qualification to follow-ups. This tool can respond to prospects, handle objections, and even schedule meetings on behalf of sales reps, freeing up their time for higher-value activities.

  1. Sybill

As a sales rep, keeping track of what happened during a call, the next steps and the status of a deal can be exhausting. On days like this (and on other days too), let Sybill take the lead as your highly reliable personal sales assistant. 

At the forefront of integrating generative AI into sales, Sybill joins your Zoom calls to analyze every detail. It identifies buyers' verbal and non-verbal cues, processes rich data, and generates actionable call summaries, follow-up emails, and CRM updates, even for custom fields. As a result, you can engage buyers more effectively, deepen relationships, and ultimately boost sales performance. 

While these are some of the top generative AI tools for sales, there are plenty of other options available too. Explore more tools and find out which ones best suit your needs here.

What Gen AI cannot do? (Limitations and Constraints)

Plausibly, generative AI can be vastly beneficial for enhancing sales prospecting. From personalizing your outreach process to helping you handle prospects, it is undeniably beneficial. While there are so many things it can do, it comes with certain limitations, especially when it comes to prospecting.

Firstly, generative AI faces limitations due to its dependence on data-driven algorithms. It can identify patterns but struggles to understand new, unfamiliar contexts outside its training. If the input data is inaccurate or incomplete, it can lead to irrelevant suggestions, misleading insights, or poorly personalized outreach. 

Secondly, generative AI cannot fully replicate human creativity, lacking the ability to generate original ideas or grasp abstract concepts like humor and irony, which require human intuition and insight. While automation saves time, it can result in impersonal interactions. Sales often thrive on building relationships, and too much reliance on AI could lead to missed human touchpoints.

Next in line are the obvious privacy-related concerns associated with gen AI tools for sales. AI tools that analyze conversations, emails, or customer interactions may raise privacy and ethical concerns, particularly if they handle sensitive customer data. While AI tools that analyze conversations, emails, or customer interactions can raise privacy and ethical issues, Sybill prioritizes data security and user privacy. This means your data is safe with us.

There are other potential risks related to functional, operational, and legal aspects of using gen AI for sales prospecting. With careful consideration and following the best practices, you can easily mitigate these risks. The key here is choosing the right AI tools suitable for your sales processes and analyzing the risks associated with them beforehand to avoid risks. 

Given the numerous benefits and potential limitations, what could be the future of implementing generative AI for sales prospecting? 

How does the Future of Gen AI for Sales Look?

In the next five years, Gartner predicts that 60% of sellers’ tasks will be done by generative AI, a big jump from less than 5% in 2023. Generative AI is definitely creating a world where sales teams aren’t bogged down by endless spreadsheets and manual outreach with smarter lead generation, hyper-personalized outreach, automated follow-ups, deeper insights, predictive analysis, seamless CRM integration, and the list is endless. Despite existing constraints, generative AI is here to evolve and offer a promising future for sales professionals. 

Hence, it is proved that those using gen AI for sales prospecting are way ahead of those who aren’t. This is your cue to start using it to elevate your sales game with promising tools like Sybill. The world is no longer as we knew it and traditional methods have taken the back seat. Work smarter, not harder, with Sybill. 

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